From time to time your students are going to forget their password. Thankfully, you're able to reset their password via a temporary password. The video below outlines exactly how the process works for both you and your student:

So to recap:

  • Head over to the 'Manage students' tab
  • Tick the checkbox next to the student whose password you want to reset
  • Click the 'Reset password' button
  • Give your student their temporary password
  • Your student then uses the temporary password to sign in
  • They're prompted to enter their new password and confirm this
  • Party time

I hope that solved your password troubles, if not feel free to contact us for more support.

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